FAQ
Frequently Asked Questions for Recipients
- Are recipients charged fees?
- Can I add my card to Apple Wallet or Google Pay?
- My card expired, can Tremendous send me a new card?
- Should I select "debit" or "credit" to process my transactions?
- How do I check my card balance?
- How do I load funds onto my card?
- Are there any restrictions on what I can purchase with my card?
- Where can I use my Tremendous prepaid card?
- Where and how do I use my Tremendous prepaid card?
- Why was my card declined?
- Where can I use my Tremendous Virtual Visa rewards card internationally?
- How do I activate my physical card?
- My card was lost or stolen, can Tremendous send me a new card?
- Can I use my card in a physical store?
- What information must I provide when signing up for the card?
- How do I access my card?
- How long does it take to receive my virtual Tremendous Visa Rewards Card?
- Why does my transaction show as "pending"?
- Can I withdraw cash from my card?
- How secure is the information I submit?